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Burlap & Velvet

tailoring and vintage musings
207 w clay street
mount pleasant, ia 52641
319.000.0000

faq’s

when will you be listing more items for sale?
be sure to follow me on Facebook, as I generally post an update when I add new product! Plus I tend to advertise contests and fun projects to try at home! Having a busy family limits how often I am able to add to my inventory.

why do you close your shop sometimes?
everything listed in my shop is in stock and ready to ship. When I attend local boutiques, I pack all of those items up for sale at the event. I would be devastated if I came home to find an order for a doorstop or notebook that I just sold. Since most of my fabrics are vintage, it is nearly impossible to recreate the exact item. Therefore, I close my shop when I am selling locally.

do you take custom orders?
Not generally. With two kiddos, and a full time shop, I am unable to accommodate custom orders. The only exception to this, would be orders for events, showers, or parties. If you plan to order multiples of the same item, I would be willing to work with you on the project. Please email me with details and we can investigate the possibility of working together.

do you guarantee christmas delivery? how can i make sure it gets here in time?

Once I ship the item, the item is out of my hands, and in control of the shipping company chosen. However, all of the items in my shop are in stock and ready to ship. I guarantee that your order will be packaged and delivered to the shipping company within 3 days. Although, generally it is much faster than that. If you need express delivery, please upgrade to that option in my shop.

Please consider the fact that shipping companies are much busier during the holiday season. Consider ordering early to guarantee delivery for Christmas.

i see that you only seem to ship to the U.S. and Canada. am i out of luck if i live somewhere else?

no! email me with your details and i will set up a custom listing for you with accurate shipping amounts.

do you offer refunds/exchanges?

due to the handmade nature of my shop, i do not typically offer refunds or exchanges unless the item comes to you damaged or defective. any returns/exchanges will be reviewed on a case by case basis.

i’d love to advertise on your blog! what are your rates and site stats?

all of my advertising information can be found here.

can you host a giveaway/review of one of my products?

i offer giveaway and reviews to sponsors who sign up for three months of premiere ad space. See this link for more details.

disclosures

for questions about this blog, please contact me at sara@burlapandvelvet.com.

this blog is a personal blog written and edited by the author. this blog accepts forms of cash advertising, sponsorship, or other forms of compensation.


this blog abides by word of mouth marketing standards. the content, advertising space or post will be clearly identified as paid or sponsored content if applicable.


the owner of this blog might be compensated to provide opinions on products, services, websites and various other topics. even if the owner of this blog receives compensation for posts or advertisements, the owner always gives her honest opinions, findings, beliefs, or experiences on those topics or products. the views and opinions expressed on this blog are purely the author’s. any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.


this policy is valid from January 2012.